(1) Vendor needs to provide social media monitoring tool. • Includes all functionality as described within this proposal (unless explicitly specified in the proposal as future–focused or value–add) as available within the current version of the proposed solution which is in full production and not any kind of testing or development phase. • Is role–based permissions system out–of–the–box. • Accesses all major social media platforms (whose API permits access) for scheduling and posting content (Facebook, Instagram, X/Twitter, YouTube, LinkedIn). • Permits users to hide and delete comments manually and directly from the proposed software interface without navigating to the social media platform (Facebook, Instagram, X/Twitter, as permitted by the platform’s API). • Allows users to categorize incoming/outgoing social media content from multiple platforms with data tagging and filtering. • Supports saved ‘social media listening’ searches collected from near real–time data. • Provides data and full previews (text, image, video) without requiring direct access or clicking (i.e. TikTok data without logging in). • Provide detailed reports and alerts for real–time monitoring and issue management; • Provide robust users experience and ease of navigation/usage; • Manage the tracking/workflow of documents used in social media management solution • Provide assistance in determining the conversion and migration of existing data, if applicable (2) All the questions must be submitted no later than January 8, 2026.