ServiceNow Security Operations Solution
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Proposals are due by August 11th, 2026.
Period of performance is from September 1st, 2026, to January 12th, 2027.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
National Energy Technology Laboratory
DESCRIPTION
A government authority in West Virginia is seeking a vendor to provide and implement a ServiceNow Security Operations solution. The scope includes implementation of the ServiceNow Security Operations (SecOps) module along with improvements to the Configuration Management Database (CMDB).
The selected vendor will be expected to develop key performance indicators and metrics for CMDB health and create related dashboards and reports. The project also includes implementation and configuration of Vulnerability Response (VR) and Security Incident Response (SIR).
In addition, the solution must integrate with Microsoft Azure Sentinel, Palo Alto Networks Next-Generation Firewall, and Splunk for alert ingestion. The work also includes implementation of severity calculators and risk scoring capabilities to help prioritize security incidents effectively.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 11, 2026. Questions must be submitted by August 15, 2026.
- Who issued this RFP?
- It was issued by National Energy Technology Laboratory. The work is located in Pittsburgh, Pennsylvania, United States; Morgantown, West Virginia, United States.
- Who is a good fit for this opportunity?
- ServiceNow implementation firm with Security Operations, VR, and SIR expertise
- Cybersecurity integrator experienced with SIEM and security alert ingestion workflows
- Vendor with strong CMDB strategy, governance, and health metric development experience
- Team familiar with integrations involving Microsoft Azure Sentinel, Palo Alto Networks, and Splunk
- Company with public sector or government project experience
- Firm capable of delivering dashboards, reporting, severity models, and risk scoring configurations
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.