This contract will provide the RHJVAMC Radiology department with protocoling and scheduling software to streamline and improve efficiency of completing orders, so that documented results are easily accessible by Radiology staff from multiple locations. Currently, orders are being printed manually, then hand carried to the particular modality for protocoling, then hand carried again to an MSA for scheduling. The present system heavily relies on a functioning printer and is at a high risk for human error, which eventually leads to delayed or incomplete orders. A robust protocoling and scheduling software must be implemented in order to reduce patient wait times, decrease errors, enable tracking, and optimize clinical communication. The contractor shall be fully responsible and accountable for submitting documentation necessary to obtain the level of access required to remotely maintain the radiology protocoling and scheduling software installed in the RHJVAMC. These specifications are a statement of the minimum level of services that are to be provided under this contract. They are not intended to be, nor shall they be construed as, limiting specifications or requirements. At a minimum, the contractor shall be required to take all steps and measures to maximize the life expectancy and minimize downtime of the radiology protocoling and scheduling software. In addition, the contractor shall be responsible for all costs associated with providing: