A Texas-based organization is seeking a qualified small business vendor to provide comprehensive maintenance and improvement solutions for SCADA (Supervisory Control and Data Acquisition) systems at two sites. The scope of work includes delivering managed services requiring specialized expertise, such as conducting cyber vulnerability assessments, implementing mitigation strategies, risk management, continuity of operations planning, and providing incident response training. The selected vendor will also support the implementation of effective SCADA system maintenance and emergency response programs.

The role entails safeguarding SCADA systems from cybersecurity threats through detailed discovery efforts, thorough documentation of existing systems, and establishment of a proactive maintenance program. Responsibilities further include maintaining and upgrading system software and firmware, executing rigorous patching and remediation processes, and supplying expert review and guidance on SCADA upgrade designs and implementations. The vendor may need to adjust plant control functions through PLC or HMI changes, with necessary licenses provided by the agency. Additional tasks involve system access for issue diagnosis, root cause analysis, and implementation of timely solutions to ensure minimal disruption of plant operations.

This opportunity is specifically set aside for small businesses that demonstrate expertise in SCADA system maintenance, cybersecurity, and process control.