(1) Vendor needs to provide SAP S4 Hana software and support solution. • ShipERP maintenance and software fees provide licensed access, required vendor support, upgrades, and carrier/compliance updates necessary to maintain uninterrupted and compliant shipping operations with the SAP Hana system. • Access to ShipERP technical support for defects and system issues • Troubleshooting related to shipping execution and carrier connectivity • Bug fixes and corrective maintenance • Licensed access to ShipERP and contracted modules • Continued use of carrier integrations and shipping functionality • Compatibility with supported ERP AP systems • Security patches and vulnerability remediation • Maintenance to ensure system reliability and continuity of operations.