Salesforce Integration Modernization Service
Overview
Settle Signals
Market intelligence for public sector sales teams
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.
SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Solicitation Release Date: 1 week from e-IRF submission
Vendor Questions Due Date: July 17th, 2026, at 2:00 PM
ITS Response to Bidder Questions Date: 4 weeks after publication
Bid Due Date: 6 weeks after publication, at 2:00 PM
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
New York State Office Of Information Technology Services
DESCRIPTION
The selected vendor will provide a comprehensive Salesforce integration modernization service aimed at upgrading various business processes currently reliant on outdated departmental tools such as Excel, Access, Outlook, and ColdFusion. Responsibilities include designing, building, and configuring Salesforce solutions in alignment with approved designs and adhering to Salesforce Well-Architected Framework principles throughout the engagement.
The project encompasses a full assessment of thirteen legacy departmental and end-user applications, with thorough documentation of current (As-Is) architecture, processes, and data landscape. The vendor will design a future-state (To-Be) Salesforce architecture and develop a detailed, prioritized modernization roadmap, including a security model and data migration execution plan for the new environment. Key activities also involve business function mapping, user base and integration dependency analysis, and technology risk assessment.
Vendors are expected to document as-is and to-be process flows, identify inefficiencies and risks, and provide comprehensive diagrams of application and integration architectures. A complete data inventory, profiling, and relationship mapping must be completed. The modernization strategy will evaluate each application's disposition using industry-standard frameworks, with the development and roll-out of new Salesforce-based applications, data migration, cleansing, and transformation strategies as required.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due August 14, 2026. Questions must be submitted by July 17, 2026.
- Who issued this RFP?
- It was issued by New York State Office Of Information Technology Services. The work is located in Albany, New York, United States.
- Who is a good fit for this opportunity?
- Proven expertise implementing and modernizing Salesforce environments
- Experience migrating large-scale legacy applications and data to Salesforce
- Skilled in business process analysis, workflow redesign, and solution architecture
- Strong track record with public sector or enterprise-scale modernization projects
- Certified Salesforce consultants and developers on staff
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.