A city in North Carolina is seeking a qualified vendor for custom development services on the Salesforce platform as part of its code and zoning enforcement consulting initiatives. The selected vendor must possess strong organizational, functional, and technical expertise to design and implement required features within a Salesforce enterprise environment tailored to the city's needs.

The engagement will involve collaboration with city Salesforce staff for solution resolution, testing, and deployment. Services will include professional consulting in best practices, system training, project management, development of case step logic, final system design, implementation, and comprehensive report creation. The consultant will be expected to deliver all services promptly and professionally throughout the two-year contract period.