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Safety Incident Reporting System

Overview


Software, Web & Mobile Development
Boston, Massachusetts, United StatesPosted: July 14th, 2026Deadline: August 7th, 2026

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SUMMARY


The opportunity seeks information from vendors that can provide a digital safety incident reporting system to replace a paper-based employee injury investigation process. The solution should support mobile reporting, centralized data management, search and analytics, and implementation guidance.

KEY REQUIREMENTS


TIMELINE


RFI Release Date: July 13th, 2026

RFI Submission Deadline: August 7th, 2026

QUESTION DEADLINE


August 7th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Massachusetts Department Of Transportation

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


This request for information seeks vendor input on a safety incident reporting system to replace a current paper-based employee injury investigation process. The anticipated solution is intended to digitize incident data capture, centralize reporting, and improve the organization's ability to analyze safety incidents for trend identification and prevention.

The desired system should support structured data capture aligned with the existing investigation process while improving reporting efficiency, record searchability, and insight generation. Key capabilities include configurable digital forms for incident details, mobile-friendly access for reporting incidents in the field, and tools for searching, retrieving, and reporting on incident records.

The organization is also interested in a centralized and accessible data management approach, along with flexibility to update the system as requirements evolve. Vendors are expected to provide recommendations on implementation, configuration, rollout, and best practices based on relevant industry experience.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 7, 2026. Questions must be submitted by August 7, 2026.
Who issued this RFP?
It was issued by Massachusetts Department Of Transportation. The work is located in Boston, Massachusetts, United States.
Who is a good fit for this opportunity?
  • Software vendor specializing in incident reporting or workplace safety systems
  • Experience digitizing paper-based operational or compliance workflows
  • Capability to deliver configurable web and mobile-friendly applications
  • Strength in reporting, search, and incident data analytics features
  • Experience with centralized data management and system integration
  • Ability to support implementation planning, configuration, and rollout
  • Familiarity with safety, risk, or employee injury investigation processes
  • U.S.-based firm or company with experience serving public or institutional clients

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