An organization in Ireland is seeking a vendor to provide a cloud-based SaaS solution for a research funding alerts database. The selected vendor will enter into a framework agreement to facilitate efficient management, ongoing maintenance, support, and development of the database, enhancing the identification, tracking, and strategic management of research funding opportunities.

The solution must be fully managed, comply with GDPR regulations, and support Azure Active Directory/Microsoft Entra SSO integration for seamless single sign on. Essential features include robust incident response with mitigation and reporting for security breaches, automated backups with documented disaster recovery and business continuity plans, and comprehensive reporting capabilities to track funding activity, engagement, and analytics for research strategy.

Implementation responsibilities include configuration, testing, and go-live support according to contract timelines, as well as thorough onboarding training for both administrators and end-users through live sessions, printed and online guides, and videos.