An agency in Manitoba is seeking a comprehensive risk management software system to enhance its administration of insurance, risk mitigation, incident reporting, and claims management functions. The intended solution should offer robust functionality to track all relevant liability and property claims data—both those managed internally and those processed through insurance providers.

The software must allow detailed incident reporting, covering areas such as property and equipment damage, near-misses, and injuries. It should facilitate the development of workflow systems for incident reporting notifications, ideally integrating with Outlook. Additional features required include the capability to track insurance premium allocations by municipal assets and across departments, set reminder alerts for critical deadlines, and manage requests for certificates of insurance linked to annual events.

Reporting capabilities are essential, with the system offering both standard and custom report generation options, as well as dashboards for workflow tracking and statistical analysis. Furthermore, the software should support a mobile application enabling field users to report incidents, upload photographs, and rapidly provide information about new claims using tablets or smartphones.