The agency seeks a vendor to provide a specialized risk management platform designed to function as a utility-specific credit bureau. The platform should prevent fraud, assess customer creditworthiness, facilitate collections, and reduce financial losses from unpaid bills by screening applicants and accessing historical payment data. Key services include support for credit evaluation, fraud prevention, collections activities, employment screening, and regulatory compliance related to identity theft.

Vendors must deliver electronic, real time or near real time access to the platform's services, allowing use via both a web-based portal and secure system integrations (API and SFTP). Training and support documentation are required. Essential features should include applicant screening, instant credit reports, deposit determination based on risk, advanced debt recovery, and integration with customer information systems. The solution must also support compliance with federal 'Red Flags Rule' regulations. The anticipated contract period is three years.