A Tennessee laboratory is seeking information from qualified vendors regarding the provision of a modern travel system solution. The new system may be delivered as a cloud-based or on-premises solution, and Software-as-a-Service (SaaS) models are acceptable. The objective is to replace and enhance all or part of the existing travel system while supporting the laboratory’s travel business functions and maintaining compliance with cybersecurity requirements.

Required capabilities include handling travel reservation requests, processing online reservations, managing expense reimbursement requests, facilitating travel audit functions, and providing travel analytics. Additionally, the system must support multiple expense types, enable workflow approval determination, and allow for payments to both employees and external vendors or non-employees. Vendors should demonstrate experience in implementing enterprise-level travel solutions with robust security controls.