(1) Vendor needs to provide reservation system. • Agency seeking information on how an interested contractor could provide 1) strategic program management, 2) system development, 3) system implementation, and 4) system maintenance support for a modernized Reservation System that meets needs. • Planning for, developing, implementing, and maintaining a system that includes the outlined business and technical needs for a proposed • Provide an intuitive and user–centric interface that incorporates industry best practices to enhance user experience and ensure seamless system navigation and interaction • Provide capability to integrate with existing authentication services to validate Service affiliation • Provide built–in APIs that enable interoperability with other systems, such as Property Management Systems (PMS) or Point of Sale (PoS) systems • Provide customer support and trainings to support program managers at the local installation level onboard • Provide reporting and analytics capability across multiple programmatic levels to visualize system metrics and identify areas for program improvement and optimization • Provide patrons and program administrators account management capabilities which include, but are not limited to, creating account, updating personnel information, and managing preferences • Provide patrons and administrator users with self–serving capabilities to make, modify, or cancel reservations.