When is the submission deadline?

Submissions are due June 30, 2026. Questions must be submitted by June 23, 2026.

It was issued by City Of Barrie. The work is located in Barrie, Ontario, Canada.

Who is a good fit for this opportunity?

Experience developing secure municipal online portals. Proven track record with payment processing and integration. Familiarity with Canadian privacy and security standards. Ability to interface with existing municipal IT systems. Demonstrated expertise in improving user/customer experience.

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RFI for Online Tax Certificate Portal Service

Overview

Business Systems (ERP, CRM & POS)

Barrie, Ontario, CanadaPosted: June 6th, 2026Deadline: June 30th, 2026

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SUMMARY

The municipality is requesting information on solutions for an online portal to handle municipal tax certificate submissions, processing, and delivery, with integration, security, and customer experience considerations.

KEY REQUIREMENTS

Must be able to support online submission, processing, payment, and delivery of municipal tax certificates
Must be able to integrate with existing municipal systems
Must support secure payment processing
Must comply with privacy and security requirements
Must register with the City's electronic bidding system at Bids and Tenders
Must submit response electronically through the Bidding System

TIMELINE

Issue Date of RFI: June 5th, 2026

Deadline for Questions: June 23rd, 2026

Deadline for Addenda: June 26th, 2026

Submission Deadline: June 30th, 2026

QUESTION DEADLINE

June 23rd, 2026

Issuing Agency

City Of Barrie

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DESCRIPTION

The municipality is seeking information from vendors regarding the provision of an online tax certificate portal service. This solution should facilitate the secure online submission, processing, and delivery of municipal tax certificates, with a focus on enhancing customer experience through integration with existing municipal systems and compliance with all privacy and security requirements.

Vendors are invited to propose service delivery models and technologies that support these objectives and incorporate best practices for secure payment processing. Payment for tax certificates must still be made in person or via cheque prior to the processing of certificates. All inquiries related to this RFI must be submitted by June 23, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due June 30, 2026. Questions must be submitted by June 23, 2026.
Who issued this RFP?: It was issued by City Of Barrie. The work is located in Barrie, Ontario, Canada.
Who is a good fit for this opportunity?: Experience developing secure municipal online portals
Proven track record with payment processing and integration
Familiarity with Canadian privacy and security standards
Ability to interface with existing municipal IT systems
Demonstrated expertise in improving user/customer experience

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