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RFI for Mobile Ticketing and Fare Validation Systems

Overview


Software, Web & Mobile Development
Los Angeles, California, United StatesPosted: August 29, 2026Deadline: September 25, 2026

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SUMMARY


The agency is conducting an RFI for mobile ticketing and fare validation solutions supporting mobile apps, contactless and offline validation, customer and partner portals, secure administration, reporting, and analytics. Responses are due September 25, 2026, with questions due September 9, 2026.

KEY REQUIREMENTS


TIMELINE


RFI Release Date: August 28th, 2026

Response Submissions Due: September 25th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Southern California Regional Rail Authority

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The agency is seeking information from vendors capable of providing integrated mobile ticketing and fare validation systems designed to improve the customer experience, streamline fare collection operations, strengthen security, and provide flexible administration and reporting. The solution should include mobile ticketing applications for iOS and Android devices, along with fare validation hardware and software supporting barcodes, QR codes, NFC, contactless payments, and offline validation.

The requested capabilities include secure customer account management with authentication and Single Sign-On, corporate, employer, and institutional partner portals, participant eligibility management, pass distribution, billing, reporting, and account administration. The solution should also integrate with external loyalty and rewards programs and provide self-service customer access, role-based administrative tools, back-office management, operational reporting, and business intelligence.

Respondents should describe their approach to administrative dashboards, revenue and operational reporting, analytics, data warehousing and export functionality, audit logging, user management, and permission controls. The agency seeks comprehensive administrative functionality and ownership of customer, operational, and transaction data. The contract period is one year, and questions must be submitted by September 9, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 25, 2026.
Who issued this RFP?
It was issued by Southern California Regional Rail Authority. The work is located in Los Angeles, California, United States.
Who is a good fit for this opportunity?
  • Transit technology provider with mobile ticketing and fare collection expertise
  • Experience delivering iOS and Android ticketing applications
  • Expertise in barcode, QR code, NFC, contactless payment, and offline fare validation
  • Proven integration capabilities for identity management, SSO, loyalty programs, and back-office systems
  • Strong security, data governance, reporting, and business intelligence capabilities
  • Experience supporting public transportation agencies and large-scale fare systems

Analysis generated by Settle AI from the source RFP.

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