RFI for MIM Software Upgrade Service
Location:
Kansas, United States
Posted on:
Deadline:
Summary:
Kansas seeks vendors for on-premises MIM software upgrade and 24x7 support services, including rapid response and technical assistance.
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The State of Kansas is requesting information from qualified vendors to provide on-premises MIM software upgrade services, along with comprehensive 24x7 technical support. The scope of services includes software enhancements to the proprietary operating system without requiring hardware modifications.
Vendors will be expected to offer technical support accessible via phone, email, and Teams, with priority scheduling that ensures rapid response—specifically, a one-hour maximum response time for service calls or support tickets. Additionally, unlimited access to technical services and clinical applications support by telephone will be a requirement. Interested vendors should note the deadline for submitting questions is March 2, 2026.
