RFI for Healthcare System
Location:
California, USA
Posted on:
Dec 18, 2025
Deadline:
Jan 19, 2026
Summary:
RFI for a web-based healthcare scheduling system with 45 licenses, 24/7 support, hosting, and training for a California agency.
(1) Vendor needs to provide healthcare system.– The Agency requires a contractor to provide 45 annual subscription software licenses, training, and 24/7 support for a web–based on–call and physician scheduling software for group practices, residents, hospitalists and other medical providers for call, clinic, rotation and shift schedules. Agency for Enterprises+ is currently being used, equal solutions will be considered. Task #1 – Provide Software Licenses: Provide 45 annual subscription licenses for a web–based on–call and physician scheduling software for group practices, residents, hospitalists and other medical providers for call, clinic, rotation and shift schedules. Task #2 – Host Facility’s Schedules: Host facility’s schedules on contractor’s web server and assist in immediate recovery of facility’s schedules in the event of server crashes. Ensure 24/7 internet availability of the schedules with extremely rare outages. Task #3 – Support facility 24/7: Provide 24/7 support by telephone for server crashes and schedule–level outages, business–day support for technical problems affecting individual providers. Task #4 – Configure site: Assist site administrator/COR in software configurations per facility’s preferences. Task #5 – Provide Training: Provide initial and ongoing live and/or remote training sessions for facility’s provider schedulers, to instruct on the creation and maintenance of the service/section schedules, incorporation into the facility–wide master schedule, receiving and posting trade requests from providers, creating schedule templates, patterns, configuring the auto–scheduler feature and basic troubleshooting. Initial training must be completed within 30 days after receipt of award.
