A Massachusetts agency is seeking information from vendors regarding electronic document and records management system (EDRMS) solutions. The agency is interested in exploring a range of platforms, including options beyond SharePoint, to implement a solution that meets compliance requirements, enhances staff productivity, and improves information governance.

The agency aims to define a practical and phased implementation roadmap, drawing on vendor input about industry-leading practices and products suitable for municipal organizations. The information sought includes available system functionalities, best practices for deployment and change management, and considerations for minimizing impacts on end-users and their business processes.

Vendors are also asked to provide details on system integration capabilities with existing tools such as Microsoft 365, ERP, and GIS, as well as information on scalability, hosting options (cloud, on-premises, hybrid), and security features. High-level cost estimates covering licensing, implementation, training, and support are requested. Interested parties should submit their responses and questions by February 20, 2026, with the resulting contract anticipated to span one year.