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RFI for eConsult Platform, Implementation, and Operations Services

Overview


Software, Web & Mobile Development
New York, United StatesPosted: September 5, 2026Deadline: September 22, 2026

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SUMMARY


The agency is gathering vendor information on eConsult, telehealth, referral support, care coordination, and related platforms and services for rural health applications. Vendors should explain solution models, implementation requirements, integration, operations, costs, risks, and expected outcomes.

KEY REQUIREMENTS


TIMELINE


RFI Issue Date: September 3rd, 2026

Vendor Questions Due: September 10th, 2026

NYeC Responses Issued: September 15th, 2026

RFI Response Due: September 22nd, 2026

QUESTION DEADLINE


September 10, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


New York Ehealth Collaborative

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The agency is seeking information from vendors that provide electronic consultation (eConsult), telehealth, specialty access, referral support, care coordination, workflow, and related services that may address rural health needs. Vendors should describe the solutions they offer, the problems those solutions are best suited to address, the models under which they operate, and the circumstances in which those models are most effective.

The agency also seeks information about appropriate use cases, specialties, populations, care settings, and operating conditions for eConsult, telehealth, referral support, care coordination, and hybrid models. Responses should address implementation, adoption, specialist network development, workflow, integration, reporting, security, support, and customer success, without assuming that a specific model has been selected.

Vendors should identify how costs, responsibilities, risks, dependencies, limitations, and expected outcomes vary according to deployment model, specialist network approach, rural provider readiness, integration level, scale, and program design. All questions must be submitted no later than September 10, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 22, 2026. Questions must be submitted by September 10, 2026.
Who issued this RFP?
It was issued by New York Ehealth Collaborative. The work is located in New York, United States.
Who is a good fit for this opportunity?
  • Healthcare technology providers with eConsult, telehealth, referral, or care coordination platforms
  • Vendors experienced in rural healthcare delivery and specialist-network development
  • Firms with capabilities in platform implementation, workflow integration, reporting, security, and ongoing operations
  • Organizations able to document deployment models, costs, risks, dependencies, and measurable outcomes

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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