(1) Vendor needs to provide Critical Event Management Solution – The Agency is seeking information on Critical Event Management solutions that will be able to disseminate critical information rapidly and reliably to agency members when a critical situation arises. This solution will be utilized to support the agency which serves as a modernized central command operating 24/7/365 to enhance situational awareness, disseminate tactical intelligence and coordinate emergency response and by the Information Technology teams to communicate when e-mail and instant messaging systems are not available. Core Functionalities & Innovation: Please describe the solution’s core functional and technical capabilities for real-time communication, situational awareness, and emergency coordination. Notification & Geo-Targeting Capabilities: Please describe all supported notification channels (SMS, voice, email, mobile app) that your product supports and how they are configured. Integrations & Platform Independence: Please describe integration capabilities with systems such as Microsoft 365/PowerApps and confirm whether the solution can operate independently of these integrations. Deployment Models & Data Management: Please describe the deployment options (cloud, on-premises, hybrid), data storage locations, data residency considerations, and retention policies. Security & Compliance Features: Please describe the product security features that are in place to protect sensitive operational data details (encryption, access management, audit logs), software updates and the security and compliance controls that are available.