Vendor needs to provide care transitions portal software. Software that will interface with computerized patients record system (CPRS) to improve the discharge process. Provide technical support for the care transition software related to operation and configuration. It allows the care givers to have one source to print care plans, the patients schedule appointments, etc. End-users will access via CPRS tools. Provide technical support for all Care Transition software including any manufacturer-sponsored modification or revisions. Support provided shall consist of correction of errors, provision of manufacturer-sponsored modifications, improvements, and revisions. Provide 24x7x365 technical support through a toll-free contact number or email for severity level 1 errors. Clear discharge instructions compiled in a booklet to keep instructions in one place and be easier for veteran patients to review and understand and follow their care plans, in one easy booklet. Administrative interface to perform user management, application configuration and auditing. Provide consistent availability (e.g. uptime) of cloud hosted environments.