Vendor needs to provide ambulatory online patient scheduling solutions that support patient self–scheduling, operational efficiency, and integration with enterprise clinical and revenue systems. Agency has more than 50 outpatient clinics that offer primary care and specialty care services. Core Scheduling Capabilities: Indicate whether each capability is Available Today, Configurable, Planned, or Not Supported. • Patient self–scheduling (web & mobile) • Real time provider availability • Multi location scheduling • Multi provider / specialty scheduling • New vs. established patient rules • Appointment type logic • Cancellation by patient • Rescheduling by patient • Centralized scheduling view for staff • Search for back–to–back slots at the same time (family scheduling) • Prevent fired patients from scheduling with a provider or clinic. Workflow, Automation & Access Management: Indicate whether each capability is Available Today, Configurable, Planned, or Not Supported. • Automated confirmations & reminders (SMS/email) • Waitlist & slot fill automation • Intake forms / pre–visit questionnaires • Eligibility checks or prompts • Referral based scheduling support • Telehealth scheduling • Real–time alerts to staff if patient schedule same day appointment. Reporting, Analytics & Outcomes: Describe reporting and performance tracking available. • Appointment utilization • No show rates • Waitlist conversion • Patient adoption of self–scheduling • Front desk efficiency metrics • User workflow metrics – i.e. how many users started their appt process, progress, abandonment and completion.