The agency in Hawaii is seeking a qualified vendor to deliver a comprehensive digital platform for the registration, compliance monitoring, and enforcement of residential and transient vacation rentals (TVRs). The desired solution should provide a secure and user-friendly online and mobile system to manage TVR registration, application renewal and payment processing, and enforcement of relevant provisions. The platform will replace manual processes by automating registration and compliance workflows and facilitating efficient data sharing between departments.

Key requirements include secure integration with EPIC (Tyler), Real Property Tax, and iaSWorld systems, the ability to perform initial and renewal registrations, and robust functions for hosting platform registration and required reporting. The platform must also support automated monitoring of online listings and marketing data, evidence capture for enforcement actions, and provide dashboards, audit logs, and public transparency. The system should allow secure, role-based access for internal users. Identification and matching of active TVRs with agency tax records using transient accommodations tax numbers is also essential.

The agency expects the selected vendor to deliver a complete and fully integrated solution within a one-year contract period.