When is the submission deadline?

Submissions are due October 28, 2026. Questions must be submitted by October 6, 2026.

It was issued by Hennepin County. The work is located in Minneapolis, Minnesota, United States; Plymouth, Minnesota, United States.

Who is a good fit for this opportunity?

Provider of resident commissary, corrections financial, or inmate account management software. Demonstrated experience with secure online payments and reverse ATM integrations. Strong expertise in PCI-compliant payment processing and financial data security. Proven capability migrating financial account data with high accuracy. Experience implementing role-based access controls, audit functions, and positive pay compliance.

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Resident Commissary and Financial Software

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Overview

Software, Web & Mobile Development

Minneapolis, Minnesota, United States; Plymouth, Minnesota, United StatesPosted: September 18, 2026Deadline: October 28, 2026

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SUMMARY

A Minnesota facility seeks a vendor for secure resident commissary and financial management software. Required capabilities include online and reverse ATM deposits, accurate account migration, role-based security, PCI compliance, transaction adjustments, and positive pay support.

KEY REQUIREMENTS

Must provide, install, and maintain all software, hardware, and electronic equipment at no cost to the County
Must integrate/interface with existing web-based information systems and Jail Management Systems (ATIMS and CSTS)
Must be Payment Card Industry (PCI) compliant
Must provide a firm, fixed percentage commission of total net sales to the County
Must adhere to County Information Technology requirements and standards
Must provide a security plan and undergo criminal background checks for all personnel accessing facilities
Must provide training and support to correctional facility staff
Must be able to electronically import existing financial accounts with 100% accuracy
Must provide and extract data in a readable format upon request at no cost to the County

TIMELINE

Posting date: September 16th, 2026

Questions due: October 6th, 2026

Proposals due: October 28th, 2026

Contract start date: January 1st, 2028

QUESTION DEADLINE

October 6, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Hennepin County

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DESCRIPTION

The vendor will provide resident commissary and financial software for a Minnesota facility. The solution must allow residents and the general public to deposit money into resident accounts through an externally hosted, secure web-based platform and reverse ATM machines.

The software must support the electronic transfer of existing financial accounts for every resident with 100 percent accuracy. It must also provide security levels that separate duties and restrict access to protect the integrity of financial information. All systems must comply with Payment Card Industry requirements and support transaction voids, credits on resident accounts, and positive pay compliance.

The contract period will be one year. All questions must be submitted no later than October 6, 2026, and proposals are due by October 28, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due October 28, 2026. Questions must be submitted by October 6, 2026.
Who issued this RFP?: It was issued by Hennepin County. The work is located in Minneapolis, Minnesota, United States; Plymouth, Minnesota, United States.
Who is a good fit for this opportunity?: Provider of resident commissary, corrections financial, or inmate account management software
Demonstrated experience with secure online payments and reverse ATM integrations
Strong expertise in PCI-compliant payment processing and financial data security
Proven capability migrating financial account data with high accuracy
Experience implementing role-based access controls, audit functions, and positive pay compliance

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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