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Rental Supplements and Case Management Service

Overview


Healthcare Services, Wellness & Biotech
Buffalo, New York, United StatesPosted: October 6, 2026Deadline: November 5, 2026

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SUMMARY


A Buffalo, New York government authority seeks a qualified provider for rental supplement administration and case management services for underserved populations. Responsibilities include culturally appropriate support, compliance oversight, workforce management, fund administration, billing, and quality assurance.

KEY REQUIREMENTS


BUDGET

Verified

$3,797,076

CONTRACT DURATION


12 months

TIMELINE


Issue RFP: October 5, 2026

RFP Informational Meeting: October 15, 2026

Deadline for questions: October 14, 2026

Proposals Due: November 5, 2026

Selection Made by: January 2027

QUESTION DEADLINE


October 14, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Erie County Department Of Social Services

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority in Buffalo, New York is seeking a provider to deliver rental supplements and case management services through a program intended to support underserved populations. The selected provider will serve individuals with special needs, including disabilities and language or cultural barriers, and may provide language translation services within approved direct operating costs.

The provider will be responsible for maintaining a skilled and appropriately educated workforce; conducting criminal history checks for prospective employees and volunteers at hiring and at least annually thereafter; verifying staff credentials and licenses; maintaining timely communication with the agency; and complying with federal, state, and agency documentation and confidentiality requirements. Case files must be retained in accordance with applicable laws and regulations.

The provider will also conduct regular staff training and internal quality assurance audits, manage government-provided funds, and maintain billing systems. Questions are due by October 14, 2026, and a pre-bid meeting is scheduled for October 15, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due November 5, 2026. Questions must be submitted by October 14, 2026.
What is the budget for this RFP?
The published budget is $3,797,076.
Who issued this RFP?
It was issued by Erie County Department Of Social Services. The work is located in Buffalo, New York, United States.
Who is a good fit for this opportunity?
  • Human services or social service organization experienced in rental assistance and case management
  • Demonstrated ability to serve individuals with disabilities and language or cultural barriers
  • Qualified staff with verified credentials and experience managing government-funded programs
  • Strong compliance, confidentiality, documentation, billing, and records-management capabilities
  • Established workforce screening, training, and internal quality assurance processes

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