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Remote Communications and Service Delivery System

Overview


Software, Web & Mobile Development
Ohio, United StatesPosted: October 19, 2026

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SUMMARY


The Ohio Department of Rehabilitation and Correction is seeking proposals for a comprehensive Remote Communications and Service Delivery System to enable secure, reliable delivery of telehealth, legal, provider, educational, and religious programming across its institutions.

KEY REQUIREMENTS


BUDGET

Estimate

$500,000 – $1,500,000

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Ohio Department of Rehabilitation and Correction

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DESCRIPTION


The Ohio Department of Rehabilitation and Correction (ODRC) is seeking a comprehensive Remote Communications and Service Delivery System (RCSD System) to support secure telehealth, legal proceedings, provider visits, educational programming, and religious/faith-based programming across 25 state-administered and 3 privately-operated correctional institutions. The solution must integrate with ODRC's current and future IT architecture, including Microsoft Exchange, SAML 2.0/WS-Federation 1.0 SSO, and JMS via CSV/JSON interfaces, and support interoperability with third-party conferencing platforms like Webex, Zoom, and Google Meet, as well as standards-based SIP/H.323 room systems. The scope includes requirements-gathering, system design, endpoint configuration for up to 150 devices, customization of scheduling portals, system testing, and post-implementation support.

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Frequently asked questions


What is the budget for this RFP?
Settle estimates the budget at $500,000 – $1,500,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Ohio Department of Rehabilitation and Correction. The work is located in Ohio, United States.

Analysis generated by Settle AI from the source RFP.

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