ReEmployME Application Support, Maintenance, and Enhancements Services
Overview
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SUMMARY
KEY REQUIREMENTS
BUDGET
VerifiedCONTRACT DURATION
TIMELINE
Bidders' Conference: July 13th, 2026
Submitted Questions Due: July 22nd, 2026
Proposal Submission Deadline: August 14th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Maine Department Of Labor
DESCRIPTION
The State of Maine is seeking a vendor to provide comprehensive support, maintenance, and enhancements for its ReEmployME application, which serves as the government authority’s case management platform. The selected provider will be responsible for all aspects of application development, day-to-day maintenance, operations, and infrastructure support for the system and its associated components, regardless of their original developers.
Core services required include perfective (enhancement) maintenance, corrective, adaptive, and preventative maintenance, as well as production support and monitoring. The scope further extends to change management, ensuring security and compliance, and providing infrastructure and cloud operations support, specifically within AWS environments. Support for audit and reporting functions is also required.
Vendors must be capable of providing 24/7 emergency support during declared emergencies or disasters, deliver real-time monitoring and incident response, and ensure the platform offers an intuitive, omnichannel user experience. Leveraging data analytics, artificial intelligence, and user-centered design is expected to enable personalized interactions, proactive notifications, and improved overall service delivery.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 14, 2026. Questions must be submitted by July 22, 2026.
- What is the budget for this RFP?
- The published budget is $26,500,000.
- Who issued this RFP?
- It was issued by Maine Department Of Labor. The work is located in Augusta, Maine, United States.
- Who is a good fit for this opportunity?
- Proven experience with complex case management platforms
- Expertise in application development, maintenance, and AWS cloud operations
- Ability to provide 24/7 emergency support and real-time monitoring
- Familiarity with government security and compliance standards
- Proficiency in data analytics, AI integration, and user-centered design
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.