(1) Vendor needs to provide recreation registration and booking software. – Provide a proven Recreation Registration and Booking Software that is a Commercially Available Off–The–Shelf (COTS) Software as a Service (SaaS) solution, hosted in the cloud, and compliant with all requirements. – Seeking a Solution that is a fully hosted, COTS SaaS platform that supports recreation and facility management functions. It needs to handle program registration, facility rentals, point–of–sale transactions, customer account management, and subsidy tracking, while integrating with systems like SAP and Microsoft Azure AD, and complying with Canadian and Ontario data, security, and accessibility standards. – Successfully implement proposed Solution, which will include the initial setup and configuration, integrations, and training of the agency’s identified users. – The Solution shall be a Software as a Service (“SaaS”) solution fully hosted by the Supplier including all data storage and traffic needs, and all related security, support, and maintenance. – The Solution shall be mobile friendly and be able to be viewed with a full and consistent experience across all common mobile devices (including iOS and Android) without limitation, including all accessibility features and settings. – The Solution shall provide the agency with a means to extract data in order to provide data into the agency's analytics solution (Microsoft PowerBI / Fabric). – The Solution shall support Application Programming Interface (API)/Web Services to allow for integration between the Solution and other applications. – The Solution shall include a full Point of Sale (“POS”) system, including hardware integration, payment processing, and all necessary merchant services requirements. – The Solution must be able to sell and redeem gift cards. – The Solution must promote rental availability, let customers see which facilities are available to rent and allow them to book directly online. – The Solution must be ab