This RFP requests a comprehensive recreation management software implementation solution. The system should provide robust tools to identify and consolidate duplicate customer records and validate residency using GIS integration, file uploads (such as ID cards or utility bills), or alternative methods that do not require in-person visits. Additional features include allowing customers to manage members within family accounts, automating client billing with capabilities to update expiration dates for recurring card numbers, and configuring unique POS screen layouts by location.

The software must also offer customizable POS receipt text, text alerts for course changes or cancellations to registrants, and support mobile client check-in and attendance tracking with multiple check-in methods. Attendance tracking must also be accessible after events via a web portal. Customers should be able to view and edit their profiles on a customizable customer portal, which must support the display of custom images, logos, colors, and styles and comply with industry standards such as W3C, WCAG, and ADA.

Mobile application support for iOS and Android is required, and the solution should facilitate social media sharing through integrated tools or buttons.