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Town of Gilbert Parks & Recreation Department

Recreation and Event Management Software

Due
Dec 2, 2026
Budget
$150,000 – $300,000
Estimate
Location
  • Gilbert, Arizona, United States
Posted
Oct 29, 2026
Category
Business Systems (ERP, CRM & POS)

SUMMARY

The Town of Gilbert Parks & Recreation Department is seeking a recreation and event management software solution to document compliance with functional and technical requirements.
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DESCRIPTION

The Town of Gilbert Parks & Recreation Department (GPRD) is soliciting proposals for a comprehensive recreation and event management software system. The solution must support online registration, facility and field reservations, membership management, league scheduling, and financial integration with the Town's Tyler ERP system. Key requirements include mobile-first functionality, ADA/WCAG compliance, automated waitlist management, and robust reporting capabilities. The system must be secure, scalable, and capable of integrating with external systems via APIs.

KEY REQUIREMENTS

  • Must provide a SOC II report or similar third-party security practices assessment completed within the past two years
  • Must support automated, real-time financial integration with the Town's Tyler Enterprise Resource Planning (ERP) system
  • Must comply with ADA and WCAG accessibility standards across all web and app-based interfaces
  • Must support PCI DSS compliance for all payment processing functions
  • Data storage and hosting must reside within the lower 48 United States
  • Must support Single Sign-On (SSO) and multi-factor authentication (MFA)
  • Must provide training for a minimum of 50 employees prior to launch
  • Must support high availability of 99.99%

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TIMELINE

Submission Deadline: December 2nd, 2026 by 10:00 am Arizona Time.

Issuing Agency

Town of Gilbert Parks & Recreation Department

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CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Frequently asked questions

When is the submission deadline?
Submissions are due December 2, 2026.
What is the budget for this RFP?
Settle estimates the budget at $150,000 – $300,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Town of Gilbert Parks & Recreation Department. The work is located in Gilbert, Arizona, United States.

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