The state of South Carolina is seeking a vendor to provide records request management software that supports compliance with public records laws and enhances internal records management processes. The solution must include subscription licensing, particularly for Pro Education, as well as configuration and implementation services tailored to the state's needs.

Key requirements include user access and role management, efficient intake, tracking, and reporting of records requests, and robust security measures encompassing hosting and data protection. The vendor will also be responsible for providing comprehensive training, ongoing technical support, and performing regular maintenance and updates to ensure continued functionality and compliance.

This opportunity is ideal for vendors with experience delivering secure, scalable records management solutions and supporting agencies in meeting state and federal public records requirements.