Public Outreach Service

The selected vendor will provide comprehensive public outreach services aimed at educating the community. The scope includes the development and implementation of an outreach strategy featuring detailed monthly metrics reporting—such as website visits, survey participation, meeting attendance, social media engagement, stakeholder contact frequency, and public sentiment trends.

The consultant is responsible for maintaining a stakeholder contact database and an outreach log of all engagement efforts. For businesses and institutions within a quarter-mile radius, direct outreach is required to address specific concerns related to access, parking, and delivery. The vendor must consistently track and summarize public sentiment, major concerns, misunderstandings, and the level of community support throughout the process.

All outreach materials, meetings, and presentations must be available in both English and Spanish. The consultant will also create and manage an email subscriber notification program, including a sign-up system, list maintenance, and regular distribution of project updates and meeting notifications. To support effective community engagement, the vendor will produce a variety of tools such as videos, infographics, information cards, and similar resources.