A Maryland-based agency is seeking a qualified vendor to provide an online store service for branded promotional products and apparel. The selected vendor will develop and operate a secure, user-friendly online platform that allows agency staff to order, manage, and track promotional items easily.

Key requirements include a storefront-style website featuring product images, descriptions, and prices, along with secure authentication via unique usernames and passwords. The system must support secure payment processing through credit cards and purchase orders, and provide order management features such as real-time order tracking and the ability to check order status. Upon completion of each order, users should receive an emailed confirmation with a final invoice and shipping tracking details.

Customer service support must be available to address both general and custom requests, ensuring a smooth ordering experience. The contract will span one year, with all vendor inquiries due by February 20, 2026.