The government authority located in Minneapolis, Minnesota is seeking qualified vendors to provide private sewer lateral insurance services through a voluntary program designed to assist homeowners with the costs of repairing private sewer laterals. The selected provider must demonstrate a strong commitment to affordability, transparency, and reliable service, ensuring that homeowners are offered meaningful protection from unexpected sewer lateral repair expenses.

Key requirements include administering a voluntary insurance coverage program, handling customer service and claims requests, coordinating both emergency and non-emergency calls, managing repair scheduling, and verifying completed work. Vendors are also expected to present a clear plan for program implementation, including a mix of advertising and outreach techniques such as direct mail, promotions, brochures, flyers, and social media. The awarded contract will have a three-year term.