A government authority in Austin, Texas is seeking vendors to provide comprehensive prescription monitoring program services. The selected provider will be responsible for collecting and monitoring controlled substance prescriptions that are issued and filled, ensuring robust data collection across all reporting entities.

The vendor must host the data securely, provide coordinated data management, and establish a secure, web-based portal with graphical interfaces compatible with standard browsers. This portal should facilitate automated communication for authorized users, including distinct access for prescribers, dispensers, health profession regulatory agencies, and law enforcement. Additional functionalities include secure web-based manual entry for low-volume uploads, seamless integration of data access, management, cleansing, and data mining to simplify analysis.

The service must ensure continuous database availability and timely information delivery. Multi-Factor Authentication is required for all authorized users accessing the system. The successful vendor will enhance the program’s functionality, stability, and usability, and may propose options to improve cost savings. The contract period is one year.