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Point of Sale and Online Reservation System

Overview


Business Systems (ERP, CRM & POS)
Nashville, Tennessee, United StatesPosted: September 25, 2026Deadline: October 28, 2026

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SUMMARY


The agency seeks a vendor to implement and support an integrated POS, reservation, registration, payment, permitting, and inventory management system. The solution must support online bookings and payments, variable pricing, facility inventory tracking, reporting, and non-proprietary data exports.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


September 29th, 2026 - Round 1 Solicitation Opens

October 6th, 2026 - Pre-Offer Meeting

October 8th, 2026 - Deadline to Submit Questions

October 28th, 2026 - Round 1 Solicitation Closes

November 16th, 2026 - Publish Round 2 to shortlisted Offerors

December 9th, 2026 - Round 2 Solicitation Closes

December 28th, 2026 - Publish Round 3 to shortlisted Offerors

January 29th, 2027 - Round 3 Solicitation Closes

February 15th, 2027 - Publish Round 4 to shortlisted Offerors

March 2nd, 2027 - Round 4 Solicitation Closes

March 29th, 2027 - Intent to Award Issued

May 5th, 2027 - Sourcing Process Complete

QUESTION DEADLINE


October 8, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Metropolitan Government Of Nashville And Davidson County

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DESCRIPTION


The agency is seeking a vendor to provide a point-of-sale, online reservation, and onsite reservation system to streamline daily operations, improve customer experience, strengthen financial accountability, and support departmental reporting. The solution should support organizations with comparable size, transaction volume, and operational complexity, with demonstrated capabilities in POS, reservation, registration, and recreation management systems.

The system must support online registrations, reservations, and payment processing for various unit types, with courts and picnic shelters identified as top priorities. It must also provide a mechanism for submitting applications for special events and other permits. Because activities, registrations, and reservations may have different fees based on factors such as county residency, age, and customer category, the system should accommodate varied pricing structures.

The solution must track inventory quantities, sales, adjustments, and transfers between facilities. Data extracts must include information such as date, time, item description, amount, and payment type, and must be provided in a non-proprietary, machine-readable format such as CSV or SQL. The contract period will be one year.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 28, 2026. Questions must be submitted by October 8, 2026.
Who issued this RFP?
It was issued by Metropolitan Government Of Nashville And Davidson County. The work is located in Nashville, Tennessee, United States.
Who is a good fit for this opportunity?
  • Experienced provider of point-of-sale, reservation, registration, and recreation management software
  • Demonstrated success supporting organizations with comparable operational scale and transaction complexity
  • Capable of delivering online reservations, registrations, payments, permitting, and variable pricing
  • Experienced in inventory management, departmental reporting, and machine-readable data exports
  • Able to implement and support the solution under a one-year contract

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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