A transit agency in California is seeking a qualified vendor to supply an integrated planning and scheduling system for its bus and optionally paratransit services. The desired solution should enable planning and scheduling staff to create digital models of fixed-route transit operations, with consideration for potential paratransit service modules.

The proposed system should include all necessary software, hardware, and hosting components. Key requirements are intuitive user interfaces, advanced reporting features capable of handling multi-modal services, and the integration of sophisticated algorithms that generate data-driven recommendations for vehicle and operator optimization. The system must support automatic software upgrades and patches within the established pricing, offer ad-hoc reporting in exportable CSV formats, and feature workflow management and customizable access controls for staff at different levels. A central repository for all planning and scheduling data and seamless integration with other agency systems are required. GIS functionality is considered a value-add. The agency prefers vendors who can provide 24/7 technical support via phone or email.