Payment Processing System
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions due by July 22nd, 2026 at 2:00 PM.
Offers due by August 6th, 2026 at 2:00 PM.
Award expected to be posted by September 1st, 2026.
Contract start date estimated for May 1st, 2027.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
The Citadel
DESCRIPTION
The issuing agency is seeking a vendor to provide a comprehensive payment processing system that includes a payment gateway, One Card functionality, and a point-of-sale solution. The system will be used to process tuition payments, debit and credit card transactions at POS terminals, and payments made using the One Card ID.
The requested solution must be a turnkey installation with configuration and support provided from a single source. It should be easy and fast to deploy without creating significant demand on internal resources. The platform must integrate in real time with Ellucian Banner, including mobile solutions, and support secure integration with custom-developed shopping carts and web-based applications. Additional requirements include scalability for future expansion, online check validation, a convenience fee model for online credit and debit card payments, and disaster recovery supported by geographic diversity.
The system must support online integrated student payments and update student accounts in real time. It should also allow the institution to load email addresses from Banner, provide students with access to payments, scheduled payments, account balances, and account activity through mobile devices, and allow financial aid to be included in payment plans. Hosted web-based cashiering reports are also required.
All questions are due by July 22, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 6, 2026. Questions must be submitted by July 22, 2026.
- Who issued this RFP?
- It was issued by The Citadel. The work is located in Charleston, South Carolina, United States.
- Who is a good fit for this opportunity?
- Higher education payment systems provider
- Experience integrating with Ellucian Banner in real time
- Provider of hosted payment gateway, POS, and campus card solutions
- Capability to deliver turnkey implementation, training, and support from a single source
- Strong background in secure online payments and mobile payment access
- Experience with student account payments, payment plans, and financial aid integration
- Disaster recovery and geographically diverse hosting capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.