A university in Arkansas is seeking a qualified consultant to enhance and modernize its payment processing framework. The primary objectives are to improve efficiency, transparency, and consistency in payment processing for students, faculty, staff, and guests, while advancing the system to support digital wallet payments. The consultant will conduct a comprehensive review and analysis of the university’s current card, digital, and wallet-based payment acceptance environment.

The scope of work extends beyond basic network or device reviews and includes all aspects of payment technology and lifecycle management, funding allocations for campus support (including PCI compliance costs), MID analysis, staffing assessments, integration with third-party systems, and evaluation of current processors. The consultant is tasked with developing a centralized process to evaluate, approve, and implement card, digital, and wallet payment methods and platforms. Recommendations for process improvements and guidance on implementing a robust payment strategy are essential.

Additionally, the consultant will ensure that Procurement, IT, and Finance staff are equipped to manage new processes, providing clear documentation, training, and ongoing support. Interested parties should prepare for a collaborative engagement focused on creating a seamless and compliant payment experience throughout the university community.