A provider is sought to deliver a fully integrated parking management and software system for a three-year term in New York. The system will support core parking operations, including permitting, enforcement, and payment functions, utilizing established technologies that offer incremental operational improvements rather than large-scale transformation or custom development.

The chosen solution must serve as a comprehensive platform—acting as the system of record for permits, payments, and enforcement—while delivering robust web-based payment and permitting options, along with mobile enforcement capabilities. Implementation and training are to follow a standardized, proven methodology, ensuring continuity of operations and reducing administrative burdens. The system should include established integrations with institutional systems, such as student information and vehicle registration platforms, without resorting to custom or third-party components.

Continual technical support must be available 24/7/365 through multiple support channels, with ongoing account management by personnel experienced in higher education and public-sector environments. The adoption of a mature, proven platform is expected to minimize operational and technical risks, reduce the need for manual processes, and mitigate challenges common to legacy parking system modules.