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Paratransit Scheduling and Dispatch System RFI

Overview


Software, Web & Mobile Development
Arizona, United StatesPosted: July 21st, 2026Deadline: August 21st, 2026

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SUMMARY


An Arizona agency is requesting information on paratransit scheduling and dispatch software solutions. The RFI emphasizes routing and dispatch efficiency, integration with existing transit systems, rider experience, reporting, and cybersecurity.

DESCRIPTION


The issuing agency is seeking information from vendors on paratransit scheduling and dispatch systems. The request focuses on identifying current industry best practices and technological innovations that can support more effective paratransit operations.

Vendors are expected to describe software solutions that improve scheduling, routing, and dispatching functions to enhance service reliability. The agency is also interested in options for integrating with its existing Clever Devices CAD/AVL system and other relevant transit technologies, as well as features that improve the customer experience through intuitive rider interfaces and accessible communication tools.

In addition, the request seeks information on data management and reporting capabilities for performance monitoring, along with cybersecurity, data privacy, and system resilience features. The overall goal is to better align service delivery objectives with available paratransit technology solutions. Questions are due by August 7, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 21, 2026.
Who is a good fit for this opportunity?
  • Transit technology software provider with paratransit scheduling and dispatch expertise
  • Experience integrating with CAD/AVL platforms such as Clever Devices
  • Proven background in routing optimization, dispatch automation, and rider-facing applications
  • Strong capabilities in reporting, analytics, and transit performance monitoring
  • Demonstrated cybersecurity, data privacy, and resilient system design experience
  • Prior work with municipal or public transportation agencies

Analysis generated by Settle AI from the source RFP.

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