Palo Alto Firewall Support Service
Overview
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SUMMARY
DESCRIPTION
The procuring organization is seeking a vendor to provide Palo Alto firewall support services in Charleston, West Virginia. The support must be compatible with the existing operating environment and provide protection and maintenance for Palo Alto PA-850 systems.
Required support includes software updates and 24x7 service with a four-hour response time. The scope specifically includes support for PAN-PA-850-GP-HA2-R, PAN-PA-850-TP-HA2-R, and PAN-SVC-PREM-850-R.
Questions must be submitted by July 29, 2026. The resulting contract is expected to have a term of one year.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 6, 2026.
- Who is a good fit for this opportunity?
- Managed security or network security provider with Palo Alto firewall support expertise
- Authorized Palo Alto Networks partner or reseller
- Experience supporting PA-850 appliances in production environments
- Capability to deliver 24x7 support with four-hour response times
- Proven track record providing firewall software updates and maintenance services
- Able to serve public sector or enterprise clients in West Virginia or the surrounding region
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.