(1) Vendor needs to provide oracle customer cloud service (CCS) implementation services. – Providing oracle customer cloud service (CCS) implementation professional services, including post go–live support to migrate the current on–premises oracle CCB environment to oracle customer cloud service. – Implementation efforts should also include the implementation of lifecycle manager, test accelerator, oracle utilities Analy visualization (OUAYV), and oracle utilities data intelligence (OUDI). – Oracle utilities data intelligence (OUDI). – Oracle utilities analytics visualization (OUAV). – Field service management software, to route field activities. • Software development, including: – Report development. – Interfaces and integrations. – Change management. – System documentation. – Data conversion and migration. (2) Pre–proposal conference will be held on February 17, 2026.