The vendor is required to supply OpenText media management software, including the execution of a delta migration and post-migration validation to ensure features are functioning and compliant. Key features involved are RMA, Search, Metadata, DMTS, and others. The customer will handle user acceptance testing, while the vendor will provide technical support throughout the production rollout process.

The engagement centers on a seamless migration and the validation of media management functionalities in order to maintain compliance and operational integrity. Technical support during rollout is critical to ensure successful adoption and integration of the software platform.