An Ohio agency is seeking a vendor to design and implement a user-friendly online store platform. The new public-facing eCommerce website will allow visitors to browse and purchase products, as well as access information about ongoing conservation projects.

The platform must accommodate agency staff with minimal IT expertise, supporting site management by a limited number of administrative users. Detailed product information should be provided, enabling users to make informed purchasing decisions, including insights on available and upcoming species.

Key requirements include a streamlined purchasing process with options for pickup and delivery scheduling, integrated payment solutions, and robust customer support features. The selected vendor will ensure the platform effectively balances eCommerce capabilities with educational content related to conservation.