The selected vendor will be responsible for providing an online training and certification software solution specifically designed for 911 telecommunicator dispatchers. The software should effectively facilitate training modules, progress tracking, and the delivery of certification processes tailored to telecommunicator dispatcher requirements.

This project aims to enhance the training experience by offering comprehensive online resources, interactive learning tools, and objective certification standards for current and prospective 911 dispatchers. The platform should support ease of access, robust reporting capabilities, and compliance with industry accreditation standards.