One-Stop-Shop Permitting Portal Services

The State of West Virginia is seeking a qualified vendor to develop and implement a comprehensive, flexible one-stop-shop permitting portal for use by the public and internal agencies. The envisioned solution must be capable of managing the entire permitting process, streamlining workflows, and providing a user-friendly dashboard interface. This portal should support both public-facing and internal agency components, ensuring effective access to permit information, applications, and tracking features.

Vendors are expected to present a detailed methodology outlining the development and creation of this permitting portal system, emphasizing a dynamic and adaptable design. The solution must be customizable and expandable in order to accommodate additional agencies and permit types in the future. The system should feature a secure and intuitive module for form and document management, including the ability to upload documents or provide fillable forms as required.

The successful implementation should enhance functionality, accessibility, and user experience for all stakeholders. Demonstrated experience in integrating similar tools with existing portals and permitting systems will be considered valuable. The contract for these services will have a duration of three years.