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The vendor will provide an on-demand transportation software system for paratransit and senior bus services. The system must include high-resolution GPS tracking with a refresh rate of less than one minute to provide accurate, real-time vehicle location data. It should dynamically adjust and reshuffle trips when cancellations occur to support equitable and logistically efficient ride distribution.
Required functionality includes integrated reservation and scheduling, real-time trip optimization, GIS and mapping, GPS and vehicle data management, automated and manual trip booking, dispatch integration, database management, mobile applications, and a customer self-service portal. The system must support real-time operational supervision through web-based reporting tools and provide accurate, customizable reporting capabilities.
The solution must be scalable to accommodate new technologies and obtain GPS information for each vehicle through satellite-based positioning. The selected vendor must also ensure seamless data migration from the existing RouteMatch provider. The contract period will be three years, and all questions must be submitted by August 31, 2026.
Analysis generated by Settle AI from the source RFP.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.