On Demand Mobility Rideshare Solution
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
June 25th, 2026: Request for Proposals (RFP) Issued
July 14th, 2026: Deadline for Requests for Information, Clarifications, Recommendations and Approved Equals
August 6th, 2026: Proposal Deadline
November 2026: Tentative Award Date
November 2026: Anticipated Contract Start Date
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Omnitrans
DESCRIPTION
The requesting agency seeks a vendor to provide an on-demand mobility rideshare solution that leverages a computer or smartphone–based application for users over 18, featuring a secure electronic payment platform. The solution must maintain constant communication with drivers while in service, include reporting capabilities for service feedback, and offer a web-based portal for compliments and complaints. The platform should have a shared-ride batching algorithm that efficiently matches passengers with available drivers, as well as a web-based administrative console for managing trip reservations and accessing driver and rider data.
Desired features include real-time or advance call-in reservation scheduling from a PC, dynamic ETA updates for riders, and trip price calculations before confirmation. The system must support discounts according to program subsidy rules, such as subsidizing up to half the cost of each qualifying trip, subject to monthly limits. A map-based user interface is required, with real-time display of vehicle location, load, schedule adherence, driver status, and vehicle status. Replay controls for historical vehicle locations must be provided.
The platform should enable automated daily itinerary creation that optimizes for minimal distance and travel time, utilizing a configurable street network. Continuous routing and itinerary optimization is expected to improve operational efficiency. The system must provide both a rider smartphone app for trip requests—including for third-party and partner vehicles—and a driver app that automatically dispatches trips and provides navigational directions for pickups and drop-offs. The contract will run for five years.
All questions regarding the RFP must be submitted no later than July 14, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 6, 2026. Questions must be submitted by July 14, 2026.
- Who issued this RFP?
- It was issued by Omnitrans. The work is located in San Bernardino, California, United States.
- Who is a good fit for this opportunity?
- Proven experience developing and deploying large-scale rideshare or on-demand mobility platforms
- Expertise in real-time dispatch, routing optimization, and integrated payment solutions
- Ability to deliver compliant, secure, and user-friendly mobile applications (iOS/Android)
- Demonstrated success working with government or public transit agencies
- Capability to provide ongoing technical support and product enhancements over a multi-year contract
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.