The State of Missouri is seeking a qualified vendor to provide an integrated offender communication system, financial services, and an AI-powered text messaging application for use across multiple institutional facilities.

The selected contractor will be responsible for designing, implementing, and managing a networked offender communication system capable of supporting high volumes of phone calls, digital mail, and tablet-based services. The solution must also include an offender financial services component that manages deposits and offender releases at similar scales. Additionally, the contractor must provide an AI-powered text messaging application designed for multi-institutional deployment.

Key system functionalities should include voice call capabilities for offenders, digital and scanned mail communications between offenders and external parties, video visitation, and secure access to tablets and related applications. Administrative and technical support for all provided products and services is required. The solution must also be accessible to international users, ensuring all core services are available across jurisdictions.